What Data We Collect and Why We Hold It
When you open an account, we collect the information you submit — your name, contact details, and the wallet credentials you use to deposit or withdraw via bKash, Nagad, or Rocket. We also log device and session data automatically, including your IP address and browser type,
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so we can detect unusual access and keep your account secure. Payment transaction records — amounts, timestamps, and wallet reference numbers — are stored as part of our financial record-keeping obligations. We do not collect more than we need. If you contact our support team, the
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conversation is stored so we can follow up accurately. Cookie data tracks your session preferences and nothing else. We do not sell, rent, or share your personal data with advertisers. Sharing with third parties happens only where a payment processor or technical service provider requires it
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to complete your transaction — for example, when your Nagad or Rocket transfer is being verified. Any such sharing is governed by data agreements with those parties. Your eligibility to use the platform and the protections that apply to your data depend on your local law
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and the eligible regions covered by this policy.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.